Privacy Policy

1. Introduction

IT Vision ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website itvision.lk or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide through our contact forms, get started forms, or when inquiring about our services.
• Project Information: Details about your project requirements, business type, budget preferences, and technical specifications shared with us.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytical data collected automatically when you visit our website.
• Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and manage your project requests
• Send you updates about your projects and our services
• Improve our website, products, and services
• Comply with legal obligations and protect our rights

4. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate personal information
• Request deletion of your personal information
• Opt-out of marketing communications at any time

7. Cookies Policy

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website. We use cookies for website analytics, remembering your preferences, and improving site performance.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate steps to remove that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.